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  • Policies
  •     Policies  
    Return policy

    AncientExcavation.com stands behind its merchandise. All items are returnable within 30 days of the shipping date for a money back guarantee (excluding 15% restocking fee, shipping and handling charges, duties, and brokerage fees). If you are not satisfied with an item, you may exchange it or receive a refund if it is returned undamaged in its original condition and packaging.  If you have received the item damaged from the shipping process you must notify us within 24 hours of the receipt of the same to be accepted for refund.   Customer is responsible for the return shipping costs.  Please contact us to receive a Return Authorization Number (RMA).

    Custom Orders

    Custom Orders are not returnable unless special arrangements are made at the time of sale. Custom orders have a restocking fee of 25%.

    Privacy Policy

    Your privacy is assured as it is of great concern to Ancient Excavation. Ancient Excavation does not disclose, sell, trade or share any personal information that it collects to third parties, other than in the course of completing a transaction, providing you with information that you have requested, or in response to an investigation involving legal matters. AncientExcavation.com values the privacy of its customers and subscribers. We will not disclose buyers information to third parties. We DO NOT trade or sell email or physical addresses with or to other companies, or to organizations and groups seeking to build mailing lists. We will not send email marketing 'spam' messages to subscribers or customers.